PRIVACY POLICY

Privacy Policy for Tailored Frames

Introduction

P & M trading & Sons Ltd was established in 1995 where frames were being produced in a Garage from home. In 1998 the company moved onto larger premises, taking on employees, and then in 2002 to its current location.

After its establishment, the company focused to serve the individuals, later on, it extends its business and not its core range of picture frames designs from 40 to over designs to cater to galleries, photographers, bespoke, and custom frames. More recently the company has expanded further to trade online with shops on eBay and Amazon selling a great range of photo frames and picture frames.

It is the basic and prime aim of the company to provide a very wide selection of designs from some of Europe’s finest molding manufactures to the client at a very realistic price and to facilitate the customer at his entire satisfaction, for that purpose, the latest machinery, and state-of-the-art CNC mount cutting machines be installed by the company.

The company focused on offering quality types of assistance to you, and this approach plots our continuous commitments to you regarding how we deal with your Personal Information.

In pursuance of the narrated facts, the company maintains whatever authority is needed to change this arrangement at some random time, of which you will be expeditiously refreshed. If you need to ensure that you are fully informed regarding the most recent changes, we encourage you to oftentimes visit this page.

The instant privacy policy applies to the Tailored Frames website at www.tailoredframes.co.uk, we at Tailored Frames take your privacy seriously. This policy covers the collection, processing, and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”). For the purpose of the DPA and GDPR, we are the data controller and any inquiry regarding the collection or processing of your data should be addressed to Pratik Tailor at our address 1A Clumber Rd, Leicester, LE5 4FH.

By using the Website you consent to this we are registered with the Information Commissioner’s Office for this purpose.

Information we collect

1. The company will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address, and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you [wish to sign up for our free e-newsletter or other resources, or] are making a purchase from us.
2. The analytical and statistical tools will be used by the company to monitor the details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data (your personality will not be identified by this data).

3. Third-party payment processors will be used by the company for making any of the transactions, therefore, in such like manners, your payment information (e.g. credit card details) which is provided by you to make a purchase from our website will not be received or stored by the company. Tailored Frames will not have access to that information at any time. For the sake of completion of any payment transaction, the company may share your personal data with its payment processors, subject to the relevant transaction. Except to provide these necessary payment services to the company, such payment processors will be banned from using your personal data, and they are liable to maintain your personal data and payment information confidentially.

Use of your information

1. The company may hold and process personal data that you provide to us under the DPA and GDPR.
2. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. Besides, we may use the information for the following purposes:
3. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
4. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
5. Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
6. Where you have consented to receive our e-newsletters, from time to time to provide that to you.

Disclosure of your information

1. The company may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimize credit risk.
2. Where you have consented the company to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.
3. If you do not want us to use your data for our [or third parties’] use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the above-mentioned address or sending us an email to sales@pmtrading.co.ukat any time.
4. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Controlling the use of your data

1. If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address or email us at sales@pmtrading.co.ukat any time.

Where we store and transfer your data

1. As part of the services offered to you, for example through our Website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA – this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
2. A transfer of your personal data may happen if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and under the DPA and GDPR. If you use our service while you are outside the EEA, your personal data may be transferred outside the EEA to provide you with these services.
3. We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
4. We may disclose your personal data outside of our group:
   1. If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
   2. If Tailored Frame’s business is bought by a third party, in which case personal data held by it about its customers will be one asset to transfer to the buyer. However, any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.
5. Otherwise, the company will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
6. The customer has the right to opt-out of our processing your personal data for marketing purposes by contacting us at sales@pmtrading.co.uk.

Security

1. The transmission of information via the Internet or email is not secure. Although the company will do best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.  Once we have received your personal data, we will use strict procedures and security features to prevent unauthorized access.
2. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you keep this password confidential. You should choose a password it is not easy for someone to guess.

Third-party links

1. You may discover connections to outside sites on our site. These sites ought to have their own protection strategies, which you should check. We don’t acknowledge any obligation or risk for their approaches at all as we have no influence over them.

Our Cookie Policy

1. Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
2. The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, we obliterate the data from our systems.
3. Please note that cookies don’t allow us to gain control of your computer. They are strictly used to monitor which pages you find useful and which you do not so we can provide a better experience for you.
4. If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Your rights

28. The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write the detail to us at the above-given address, or by sending an email to sales@pmtrading.co.uk. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
29. The customer has the right to change the permissions that you have given us about how we may use your data. You also may request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights by writing to us at the address detailed in clause 2, above, or by email to sales@pmtrading.co.uk.

Changes to this policy

30. The company may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

CONTACT US

If you have any queries, comments, or requests regarding this privacy policy or the practices of this Site, please contact us at 1A Clumber Rd, Leicester, LE5 4FH, or by sending an email at sales@pmtrading.co.uk.